meuselo
| meuselo - Your Personalized Mail. Just the way it should be.
unleash your creativity and make your own personalized stamps. Personalize your stamps with your favourite images and CTT will deliver them to your doorstep. |
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Service provider: CTT- Correios de Portugal, S A, with a registered head office at Rua de São José, n.º 20 in Lisbon, registered at the Lisbon Commercial Registry Office, 4 th Precinct, under No. 1697, with a capital of € 87,325,00.00, registered under Corporate Tax No. 500077568.
By Order No. 1335/2007 dated 10 October, CTT – Correios de Portugal S A was authorised to
commence the circulation of specially issued stamps known as “personalized stamps”.
“PERSONALIZED STAMP” – This service is commercially known as the
meuselo service and allows stamps to be personalized with arrangements set out in
paragraphs 1.1 to 1.4 by incorporating images and/or texts, namely logos, photographs and original
artistic creations amongst other elements, thus enabling the CLIENT to introduce a unique element
on to postage stamps.
“CTT” - CTT – Correios de Portugal, S.A., identified above as the service provider.
“CLIENT” – Individual or company that acquires the “PERSONALIZED STAMP” service under the
terms of this contract.
Within meuselo service, CLIENT can choose from the following options:
1.1 Sheet with 25 stamps equals - CLIENT has to upload his own image 1.2 Sheet with 12 selected Stamps - CLIENT can choose 12 similar or different images, all in portrait or landscape, from resident images of CTT website 1.3 Sheet with 12 pre-defined Stamps - CLIENT can choose a sheet of 12 stamps already defined, from the resident pre-defined sheets of CTT website 1.4 Sheet with 12 montage Stamps - CLIENT can choose the character with which he wants to share space in meuselo, making the assembly of an image gallery of images residing on CTT website, over his own image.
2.1. Product choice 2.1.1. CLIENT selects the destination and desired weight level, which will correspond to a
particular denomination that will appear on stamps.
2.1.2. Personalized stamps have the face value indicated by the CLIENT, which is uniformly for
all stamps of the same request.
2.1.3. Among the arrangements described in paragraph 1., CLIENT chooses the one he
wants.
2.2. Image upload CLIENT will upload his own image to be used (see options set out in paragraphs 1.1 and 1.4) or
image from gallery of images residing on CTT website (see options set out in paragraphs 1.2 and
1.3).
2.3. Characteristics of the image 2.3.1. Any personal images uploaded by the CLIENT must be in a .jepg format, with a minimum
resolution of 300 dpi and a maximum file size of 500 KB. The image will be automatically rejected
if it does not conform to these limits.
2.3.2. Once the image has been uploaded, the CLIENT will select the face value of the postage
to be printed on the stamp. The personalized stamps will have the face value indicated by the
CLIENT, based on the prevailing tariffs for normal domestic mail and this value will be the same
for all the stamps in a single order.
2.3.3. The CLIENT will also select the layout of the personalized stamp (horizontal or
vertical) and will indicate the part of the image to be used.
2.3.4. The CLIENT can make adjustments to the quality of the image, using the tools available on the website for this purpose.
2.4. Finalising the Order
2.4.1. The use of the “PERSONALIZED STAMP” service is subject to the general conditions of use
contained in this contract and the use of the service therefore presupposes that the said general
conditions have been carefully read, understood and accepted beforehand.
2.4.2. Customer may authorize or not that the image of the stamp will form part of the gallery
of the CTT website, and that CTT may play it in the form of stamp on any occasion.
2.4.3. The use of the “PERSONALIZED STAMP” service is likewise subject to the legal provisions
contained in the said Order No. 1335/2007 dated 10 October and other legislation applicable to
stamps.
3. Validating the contents of the images and production of the order 3.1. CTT is responsible for validating the content of any images used on personalized
stamps.
3.2. It is forbidden to use images that are against the law, good taste and public order and
morals, or images which violate fundamental rights, induce or instigate the perpetration of crimes
and discriminatory behaviour on the basis of gender, race, religion, beliefs, age or any other
social or personal condition, as well as images that constitute illegal, misleading or fraudulent
publicity, or which violate intellectual and industrial copyrights or which infringe, in any way,
the rights of CTT – Correios de Portugal, S.A., or third parties.
3.3. In the event that the image is not approved, this decision will be communicated to the
CLIENT by e-mail within a maximum period of 5 business days.
3.4. CTT reserves the right to refuse any images which it believes do not comply with the
requirements detailed in these general conditions.
3.5. CTT reserves the right to request the CLIENT to present any and all evidence that it
deems necessary with regard to the underlying rights governing the use of the images.
3.6. If an image is refused, the CLIENT does not have any right to claims or be reimbursed or
compensated. In its turn, CTT will not charge any sum in the event that, due to the rejection of an
image, the CLIENT does not wish to proceed with the order.
3.7. After the images have been validated and the respective payment for the service has been
confirmed, CTT will commence production of the “PERSONALIZED STAMP”.
4. Validity of personalized stamps and quantities
4.1. The personalized stamps will be valid for the purposes of postage until the end of the
year after the year in which they were printed, for the postage printed on the stamps, and will
enjoy the same conditions as other forms of postage.
4.2. The personalized stamps will be supplied in sheets of 12 or 25 self-adhesive stamps. Each
order must consist of a minimum quantity of 12 or 25 stamps and additional quantities must be
ordered in multiples of 12 or 25 stamps, according to the
meuselo product which has been chosen by the client.
5.1. The price of the personalized stamp consists of the following
elements:
Price = cost of personalization + postage + delivery charges
5.2. The cost of personalization is defined in the following manner:
Sheet of 25 stamps
Prices include VAT at prevailing rates
Sheet of 12 selected stamps
Sheet of 12 pre-defined stamps Sheet of 12 montage stamps
Prices include VAT at prevailing rates
5.3. The cost of the postage is chosen by the CLIENT, under the terms of point 2.3.2 of these
general conditions.
5.4. Delivery charges for sending the personalized stamps that have been ordered to the CLIENT
are defined, up to 2 kg, by the official charges for Registered Personal Delivery Mail, according
to the corresponding charges for the weight of the order. For orders weighing over 2 kg, the
official prices for normal domestic surface parcel post (Z2) will be charged, according to the
weight of the package.
5.5. Payment for the service will be made through the payment methods available on the website
or through a voucher that has been purchased beforehand in a Post Office.
6.1. The personalized stamps included in each order will be delivered by CTT to the CLIENT’s
residence or to any other address indicated by the CLIENT.
6.2. The personalized stamps will be delivered within a maximum period of 15 days from the
date when the images are validated and the respective payment is confirmed, as has been detailed
under the terms of point 3 above, except in cases of force majeure which cannot be attributed to
CTT and make it impossible to deliver the order under the terms and conditions described herein. In
such cases CTT cannot be held responsible in any manner.
7.1. The CLIENT expressly declares that he or she holds all the intellectual or industrial
copyrights of the images, texts, logos, brand names, trademarks or any other elements to be
reproduced. In the event that the copyright for any of these elements belongs to a third party, the
CLIENT declares that he or she possesses all the necessary licences and permission to use the
same.
7.2. If the CLIENT wishes to include any images or other elements in the personalized stamps
that are copyright protected by a third party, the CLIENT must present the respective authorisation
allowing the use of the element.
7.3. The CLIENT is personally and directly responsible for any damages and losses caused to
CTT or third parties by the undue or illegal use of images and other elements that the CLIENT has
requested to be reproduced in personalized stamps.
7.4. The CLIENT is obliged to bear all the expenses incurred by CTT as a result of any claim
or judicial proceedings pertaining to any violations by the CLIENT of the copyright of third
parties with regard to the images or other elements that the CLIENT has presented to be included in
personalized stamps.
7.5. CTT is not responsible for any variations in the colour and quality of the image that may arise during the process of resizing and printing the images uploaded by the CLIENT.
In the event of a failure to fulfil any of the obligations resulting from these general conditions, CTT has the right to terminate the contract and cancel the service being provided, through a written notification sent to the CLIENT, with immediate effect. Any correspondence with CTT regarding the
meuselo service and these general conditions must be addressed to:
Marketing Division
meuselo Product
Praça D. Luís I, 30 - 3º
1208-148 Lisbon These general conditions are subject to Portuguese laws.
Any disputes arising from the contract for use of the meuselo service, including with regard to the interpretation, integration or application of these general conditions, are subject to the jurisdiction of the district of Lisbon, expressly renouncing any other jurisdictions.
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