Useful Information

Packaging, size and weight of objects and parcels

 

Packaging

Correspondence dimensions

Small items

Standard formats

Dimensions

Thickness

Material

Colour of the paper

Sealing the envelope

Areas of the envelope

The back of the envelope

Requirements for window envelopes

Address labels

Medium sized items

Formats

How to address a letter

Parcel dimensions

Weight limits for parcels

Packaging and containers for parcels

How to address a parcel

 

Packaging

Letters and parcels should be securely packed so that the contents do not fall out. The envelopes and packaging should be appropriate for the SHAPE and NATURE of the contents.

 

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Mail dimensions

The maximum and minimum size limits for all mail, with the exception of postcards (10.5 x 14.8 cm) and standardised correspondence, are as follows:

Packaging in the form of an envelope or box
- Maximum – the sum of the length, width and height should not exceed 90cm. The largest side should not exceed 60cm, with a tolerance of 2mm;
- Minimum - 9x14cm, with a tolerance of 2mm.

Cylindrical packages
- Maximum – the length should be more than double the diameter, with a maximum combined total of 104cm, the largest side should not exceed 90cm, with a tolerance of 2mm;
- Minimum - the length should be more than double the diameter, with a minimum combined total of 17cm, the largest side should not be less than 10cm.

Irrespective of the category, the maximum weight limit for correspondence is 2 kg, with the exception of books, in which case the weight limit is 5 kg.

 

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Small items

Objects that do not weigh more than 50 gm are considered to be small items.

 

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Standard formats

The standard format for mail items is considered to be a rectangular shape,

where the length is equal to or larger than the width multiplied by Ö2 (approximate value

1,41).

 

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Dimensions

Dimensions of standardised correspondence:

maximum 120 mm x 235 mm*

minimum 90 mm x 140 mm*

 

* A tolerance of +/- 2mm is allowed for these limits.

 

 

Amongst the various possible formats for envelopes and padded envelopes,

the following are recommended measurements:

DL 110 x 220 mm

DP 120 x 176 mm

C5 162 x 229 mm

C6 114 x 229 mm

 

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Thickness

The thickness of a letter, i.e. of the envelope and its contents should not exceed 5mm.

 

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Material

Envelopes and postcards should be made of paper without watermarks

(NP 4127)and postcards should have a minimum of 150 gsm.

 

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Colour of the paper

Envelopes, padded envelopes and postcards should be white or

any other pale shade (matte finish).

 

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Sealing the envelope

The flap that serves to seal the envelope should always be on the reverse side.

Clips or staples cannot be used as a substitute for glue.

 

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Areas of the envelope

The front of the envelope contains the following areas:

 

(insert the image of an envelope from the manual on how to address envelopes)

 

Area A

Area for Postal Services – Occupies the upper right corner (A1), the right side

strip (A2), the lower strip (A3) and a strip between the Sender’s and Addressee’s

respective details (A4). These areas can only be used by the Postal Services;

 

Area B

Sender’s area – Occupies the upper left corner (B1 – Area for the sender’s address)

and the left side strip of the envelope (B2 – Free area);

Area C

Area for the Addressee’s address – Occupies the space between Areas A and B1.

 

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The back of the envelope

(insert an image of the reverse side of an envelope from the manual on how to address envelopes)

 Area A5

Occupies the lower strip of the reverse side of the envelope and should be kept

free (to facilitate automatic barcoding);

Area B3

Occupies the entire area of the reverse side of the envelope above area A5 and can be used freely.

 

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Requirements for window envelopes

 

The window should be located at least 20mm away from the right edge of the envelope, 20mm away from the lower edge and 40mm away from the upper edge (Area C of the envelope);

The transparent window should not be delimited by a strip or outlined by a colour, nor should it exceed the dimensions of the area of the addressee’s address (Area C).

The larger side must also be parallel to the length of the envelope, in the same direction as the address;

The transparent substance must be made of an appropriate material, so that the address is clearly legible;

Only the addressee’s address should be visible through the window, or at least it should be clearly distinguishable from any other elements that might be visible (mínimo de 20mm de afastamento).

The contents of the envelope must be folded in such a manner that even if they move inside the envelope the address is still

completely visible through the transparent window;

Envelopes can have two or more windows, as long as they respect the conditions described above.

 

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Address labels

 

Adhesive address labels stuck on to mail should be white in colour.

 

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Medium sized items

 

Items that weigh up to 1,000 gms (which do not fall into the “small item”

category) are deemed to be medium sized objects which can be processed

mechanically, as long as they conform to the following characteristics:

Dimensions

 

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Formats

 

Rectangular – Minimum 90 mm x 140 mm - maximum 260 mm x 360 mm

Square – Minimum 140 mm x 140 mm - maximum 240 mm x 240 mm

 

(tolerance of 2mm, maximum thickness of 20mm)

 

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HOW TO ADDRESS A LETTER

 

The address is a set of precise data that allows a large or small postal item to be

sent and delivered to the addressee, without any confusion or efforts to track

down the recipient.

 

The postal address should preferably be written in capital letters.

It should consist of a maximum of six (6) lines, aligned to the left, written

successively without blank lines between them.

 

The address should include the following information:

- Elements that identify the addressee – the individual or company to whom the

postal item is addressed;

-  - The necessary details to enable the identification of the addressee’s postal

location in the neighbourhood:

. kind of street and street name;

. identification of the building:

Entrance of the building (house number, block, tower…);

Floor;

Location on the floor (left, right, A, B,…) ;

Neighbourhood, area or locality (if necessary);

Identification of the postbox number (CCI) (if this is the case).

 

The information on the kind of street, the street name and the building should be

written on the same line.

 

Locality – A complete designation of the addressee’s locality, preferably without

abbreviations. This information should be written separately on the line

immediately before the post code. However, it is not necessary to include this if

it is mentioned in the line with the post code.

 

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Parcel dimensions

The size limits for parcels are as follows:

  • Maximum: length 150 cm, the sum of the length and the larger side perpendicular to the length should not exceed 300 cm
  • Minimum: parcels should not measure less than 9x14 cm, with a tolerance of 2mm. For cylindrical packages, the sum of the length plus twice the diameter should be at least 17cm, while the larger dimension should not be less than 10cm.

Weight limits for parcels
Occasional clients – 20 kg
Contracted Mail Services – 30 kg

  

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Packaging and containers for parcels
The contents of parcels should be suitably protected, packaged and sealed in keeping with the weight, volume and nature of the contents as well as the mode and duration of the chosen method of transport.

 

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How to address a parcel
There are no special requirements while addressing a parcel, however the form should clearly mention the addresses of the sender and addressee in Roman letters and numbers.
The addressee can only be a single individual or a company, however, addresses such as “F…to F…” will be accepted, where the first individual will be considered to be the addressee.
Parcels with addresses written in pencil will not be accepted.

 

 

 

 


 
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